Terms and Conditions

Last updated: June 15, 2025

Welcome to dgxofficial.shop, operated by The Digital Experience, a retail brand of Cubed Technologies Solutions Phils Inc.

By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use this website.

1. Use of the Site

  • This site is intended for individuals aged 18 and above or with the supervision of a parent or legal guardian.
  • You agree not to misuse our website or assist anyone in doing so.

2. Product Availability and Pricing

  • All products listed are subject to availability.
  • Prices are shown in Philippine Pesos (PHP) and are inclusive of 12% VAT, unless otherwise stated.
  • We reserve the right to change pricing and availability at any time without prior notice.

3. Orders and Payments

  • Orders placed on our site are subject to acceptance and confirmation.
  • We accept various payment methods including GCash, Maya, bank transfers, and credit/debit cards via PayMongo or other integrated gateways.
  • Incomplete or suspicious transactions may be canceled or held for verification.

4. Shipping and Delivery

  • We ship within the Philippines only.
  • Shipping fees vary depending on location and delivery method selected at checkout.
  • Estimated delivery times are provided for reference only and may vary due to unforeseen circumstances.

5. Returns and Exchanges

  • We accept returns or exchanges for valid reasons (e.g., defective items, wrong product delivered) within 7 calendar days of receipt.
  • Items must be returned in their original condition, with complete and undamaged packaging and all included accessories or documentation.
  • A clear unboxing video is required as proof if the item was received damaged or defective upon opening. The video must show the unopened packaging being opened for the first time.
  • Items returned without proper proof of damage or missing parts may be denied or subject to a restocking fee.
  • Returns due to change of mind, incorrect purchase, or buyer’s remorse are not accepted. Please review product specifications carefully before ordering.
  • For return requests, email us at dgxsales@cubed.com.ph.

6. Warranty

  • Warranty coverage depends on the product and brand and is provided by the manufacturer or distributor.
  • Customers may bring their item directly to the nearest authorized service center for warranty claims. There is no need to return the item to our office.
  • We can assist in providing service center contact details and certification upon request but are not liable for warranty processing time or repair outcomes.
  • Warranty claims must be supported by the official receipt and warranty card, if applicable.

For assistance, you may email us at dgxsales@cubed.com.ph.

7. Intellectual Property

  • All content on this website including logos, text, images, and product descriptions are the property of The Digital Experience or its partners and may not be used without permission.

8. Limitation of Liability

  • We do not guarantee that the website will be error-free or uninterrupted.
  • We are not liable for any damages arising from the use or inability to use our site or products.

9. Privacy

  • We are committed to protecting your data. Please refer to our [Privacy Policy] for more information.

10. Changes to Terms

  • We reserve the right to update or change these terms at any time. Continued use of the site after changes implies acceptance.